Hello! I’m InsurBot and here to help!
Transforming Customer Service
Built by our team of Insurance, Customer Service, and Artificial Intelligence experts focused entirely on delivering an incredible customer experience for all—agents, brokers and policy holders.
Before InsurBot
Typical duration: 1-2 hours
After InsurBot
Typical duration: Minutes
Assisting Every Customer, Every Time
InsurBot is sophisticated and intelligent technology that scales seamlessly and knows when to tap a live agent
Immediate Customer Satisfaction
- No wait time, no matter how many customers
- Messaging, voice or browser -- it's the customers' choice
- Delivers an on-brand personality and tone
- Identifies and transfers critical requests to a live agent
The Latest Features
Messaging, Voice or Browser we make it easy for customers to connect, anyway they like.
Immediate Response
There’s no wait time. Instantly scalable.
Customer Recognition
Customer specific greetings and proactive retrieval of their account information.
Customer Sentiment Awareness
Bot responses are tailored to the customer’s situation and tone.
Alert Capability
Proactively notify customers of important information and upcoming policy milestones.
Emergency Detection
Intelligently transfers complex matters to a live agent, increasing trust.
Warm Transfer
Maintain customer conversation context when transferring to a live agent.
Alert Capability
Proactively notify customers of important information and upcoming policy milestones.
Emergency Detection
Intelligently transfers complex matters to a live agent, increasing trust.
Warm Transfer
Maintain customer conversation context when transferring to a live agent.
Our Partners
I am an insurance expert and here to help you be the company your customers want you to be!
VP of Marketing & Brand Experience
Security First Insurance Company
Let’s Chat
And raise your insurance customer experience to the next level.
